Pandora_Sustainability_Report_2018

PRODUCT Pandora Product in Brief >85% OF OUR TOTAL SOURCING VALUE CAME FROM SUPPLIERS AUDITED BY EXTERNAL EXPERTS 8 OUT OF 10 WOMEN KNOW PANDORA IN KEY MARKETS 100% CERTIFIED SILVER AND GOLD GRAIN SUPPLIERS 88% RECYCLED SILVER GRAINS 100% RECYCLED GOLD GRAINS 30 PAIRS OF HANDS ON AVERAGE CONTRIBUTE TO CREATING ONE PIECE OF JEWELLERY Design Every Pandora product starts its journey with our in-house Design team. As new pieces of jewellery evolve, our designers will make choices regarding which materials to use. Whenever new materials or suppliers are introduced, our Sustainability team is consulted in order to discuss potential environmental or social impacts. Such early collaboration helps to ensure that Pandora is aware of potential problems related to materials or suppliers and enables us to choose the best possible solutions. Our designers work closely with our crafting colleagues in Thailand to ensure that designs and crafting techniques are a match. Our Innovation Centre in Bangkok incorporates the latest technology in jewellery crafting and design – and makes an important contribution to maintaining Thailand’s position as a global hub in the jewellery industry. Responsible Supplier Programme All suppliers for our jewellery crafting and store materials are subject to our Responsible Supplier Programme and are required to sign and comply with our Suppliers’ Code of Conduct. The comprehensive supplier programme we have developed supports them in achieving compliance. Our Sustainability team works extensively with suppliers all over the world to enable them to live up to our requirements, and to inspire them to implement more sustainable solutions. We regularly visit key suppliers and evaluate them in four areas: labour standards, health and safety, environmental management, and business ethics. We follow up on all issues of non-compliance. Crafting Our Products with Integrity In 2018 we introduced our Pandora Shine collection: 18k gold-plated sterling silver jewellery A sketch from the Pandora Spring 2018 collection comes to life 1.7 BILLION STONES SPARKLING ON OUR JEWELLERY 99.96% were man-made stones, that often exhibit the same basic crystal structure as natural stones SUSTAINABILITY REPORT 2018/19 10 11