Pandora_Sustainability_Report_2018

Contents A snapshot from our crafting facility in Lamphun, Northern Thailand Green plants ensure biodiversity Rain water used to flush toilets during rain season Cooling shade from halo Efficient water recycling system in production Energy efficient air conditioning systems Wide roofing gives a cooling shade Pandora contributes to progress on many of the 17 United Nations Sustainable Development Goals. We focus on the seven goals where we believe our business can have the largest positive, as well as adverse, impact. Solar panels supply renewable energy 01/ Letter from CFO and COO 4 02/ About Pandora 5 03/ Product 8 Pandora Product in Brief 10 Crafting Our Products with Integrity 11 Certified for Our Responsible Production – Again 13 04/ Silver, Gold & Stones 14 Silver and Gold 16 Environmental Benefits 16 Stones 18 05/ Planet 20 Pandora Planet in Brief 22 Minimising Our Environmental Impact 23 Case: Empowerment Through Organic Farming 26 06/ People 28 Pandora People in Brief 30 Ensuring Proper Working Conditions 31 Focus on Thailand 33 Case: An Ethical, Fashionable Future 36 07/ Key Performance Indicators 38 08/ Our Journey 40 SUSTAINABILITY REPORT 2018/19 3