Pandora_Sustainability_Report_2018

Crafting Reflecting our increasingly advanced jewellery designs and a widening portfolio of jewellery, our use of energy and water increased from 2017 to 2018. Our 2018 collections featured greater complexity with more elements per piece of jewellery and with more extensive use of plating. Additionally, we continued to broaden our product assortment beyond charms and bracelets to include more new rings, earrings and necklaces, which involved more resource-intensive processes. Thanks to our LEED certified crafting facilities, our consumption of energy and especially water is considered very efficient and well below the average in the luxury, apparel and accessories sectors. Energy The majority of our energy consumption takes place at our crafting facilities in Thailand. Energy used there increased from 45,689 MWh in 2017 to 59,021 MWh in 2018. Ovens used in the crafting process and the extensive use of chillers to ensure a comfortable working environment throughout our facilities consume a considerable amount of energy. However, in our new green crafting facilities, innovative air conditioning and ventilation can reduce energy loss from chilled air leaving the building by up to 80%; for instance, by making sure that the cold exhaust air helps to cool down the fresh warm air coming in from the outside. This simple approach is highly effective. At our green facility in Northern Thailand, more than 8,500 m² of solar cells on the building supplies 10% of the power to the facility. Due to Thai energy regulations, we are currently not able to expand our solar energy production at this facility, but are exploring opportunities to use more renewable energy in Thailand. Water Water consumption at our crafting facilities increased from 826,289 m³ in 2017 to 967,046 m³ in 2018. The disposal of waste water is subject to control by both our own Safety, Health and Environment (SHE) team and local authorities, and is audited by external experts. Our new LEED Gold certified crafting facilities are designed to reduce water usage. At our Lamphun facility which has now been running for a couple of years, we recycled 60% of water in 2018. We will continuously transfer experience and knowledge from Lamphun to our facilities in Bangkok, to drive further improvements of our total water usage. Waste The crafting of our jewellery generates four main types of process waste: gypsum, glass, rubber and wax. Gypsum waste is recycled in the construction sector, glass waste is recycled into various glass products, rubber waste is made into plastic products or used as fuel by the cement industry, and wax waste is used to make candles or as a moulding material for other manufacturers. We sell some types of waste and we pay to have other types recycled. In 2018 we managed to recycle or reuse 100% of wax, rubber and glass and 99% of gypsum. At the start of 2018, we were not able to find a vendor to recycle the gypsum waste from our new facility in Lamphun, and this unfortunately resulted in some gypsum not being recycled. We now have a vendor in place and expect 100% recycling/ reuse of all four primary waste categories in 2019. Minimising Our Environmental Impact CRAFTING WASTE Silver “scrap” from our production is remelted and used again 0.1% Hazardous waste 9.4% General waste 89.5% Reused/ recycled waste 1.0% Industrial waste 89% OF WASTE was recycled at our crafting facilities Pandora Planet in Brief 99% ENVIRONMENTAL SAVING for every kg of cubic zirconia used 95% ENVIRONMENTAL SAVING for every kg of recycled gold used 95% ENVIRONMENTAL SAVING for every kg of recycled silver used RECYCLING OF JEWELLERY CRAFTING WASTE 100% PAPER BAGS & GIFT WRAPPING PAPER originate from wood from sustainable forestry 150+ FUEL EFFICIENT BUSES DROVE OUR THAI COLLEAGUES TO AND FROM WORK 99% GYPSUM WASTE is reused in the construction sector 100% GLASS WASTE is recycled into new glass products 100% RUBBER WASTE is reused in plastics or as fuel 100% WAX WASTE is reused for candles or by figurine manufacturers SUSTAINABILITY REPORT 2018/19 23 PLANET