Pandora_Sustainability_Report_2018

P L A N E T A S P I R A T I O N S To mi n imi s e o u r e nv i r o nme n t a l imp a c t Logistics Pandora jewellery is sold in more than 100 countries around the world, and Pandora uses a variety of transport providers to move our goods via rail, sea, road and air. We always seek to use the transport mode with the lowest emissions possible, while respecting the needs of our business. This often results in sales material being moved at a slower pace by sea and new collections of jewellery being transported by air. In 2018 the estimated transport emissions were 9,562 tonnes of CO₂; down from 12,700 tonnes in 2017. It is encouraging that the dialogue with our transport providers, all global leaders in their industries, shows a dedication towards lowering their emissions. In 2019 we will continue the dialogue, but still place the majority of our focus on our crafting facilities, as they account for the biggest part of our environmental footprint. Stores Pandora jewellery is sold in more than 2,700 Pandora concept stores around the world, of which more than 1,300 are owned and operated by Pandora. The remaining stores are operated by our retail partners. Our current store design, Evolution, is designed for a low environmental impact in several ways. It is very durable and it is possible to replace smaller parts over time to lengthen the lifetime of the fixtures and furniture. We have reduced energy consumption in an average Pandora concept store by 50% by using energy efficient lighting. The efficient lights also create less heat and thus reduce the need for energy to power air conditioning. As of 2018, around 80% of all Pandora concept stores have switched to the Evolution store design. Bus services In Thailand, road traffic accidents represent the second highest cause of death, and the pollution stemming from traffic weighs heavily on the environment, especially in the Bangkok area. We offer our employees safe and environmentally friendly bus transportation to and from work, which totalled almost 86,000 round trips and more than 1.7 million kilometres in 2018. By year end, more than 5,600 employees regularly made use of this service. Bus companies are subject to regular controls by government agencies and our in-house Safety, Health & Environment (SHE) team. With 50 passengers per bus and buses in good condition, this option is very efficient compared to other feasible means of transportation. Safe and environmentally friendly bus transportation for our employees in Thailand The pretty pond at our crafting facility in Lamphun, Northern Thailand also acts as a water reservoir during the rainy season Reducing energy consumption for lights in our stores has also resulted in a lower need for air conditioning since the lights produce less heat SUSTAINABILITY REPORT 2018/19 24 25 PLANET

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