Pandora_Sustainability_Report_2018

2018 2017 2016 2015 0 200,000 400,000 600,000 800,000 1,000,000 m³ MWh 0 20,000 40,000 60,000 80,000 100,000 Revenue, DKK billion Energy consumption, MWh Water consumption, m 3 16.7 DKK 20.3 DKK 22.8 DKK 22.8 DKK In 2018, turnover among employees at our crafting facilities has risen to 7.7% reflecting different organisational changes, but still well below the industry level of more than 15%. Training hours per employee at our crafting facilities have gone down due to optimisation of hours spent on classroom training. Job training comes on top of this and is not included in this number. Our global incident rate remains well below average industry levels. Reflecting our continued focus on advanced jewellery designs and a widening portfolio of jewellery, our use of energy and water increased from 2017 to 2018. Our 2018 collections were more complex with more elements per piece of jewellery and with more extensive use of plating. In addition, we continued to broaden our product assortment beyond charms and bracelets to include more rings, earrings and necklaces which involves a more resource intensive process. However, thanks to our LEED certified crafting facilities, our consumption of energy and water is very efficient and well below the average in the luxury, apparel and accessories sectors. Sustainability Performance Indicators Product People Planet 2018 2017 2016 2015 Sourcing suppliers subject to Pandora’s “Responsible Supplier Programme”, % 100 100 100 100 Total sourcing value audited by external CSR experts, % >85 >85 >85 >80 Silver and gold grain suppliers certified by the RJC/LBMA, % 100 100 100 100 2018 2017 2016 2015 Craftspeople turnover, % 7.70 4.20 3.20 3.30 Global incident rate (OSHA standard) 0.45 0.30 0.30 0.18 Training hours per employee at our crafting facilities 5.20 8.20 14.20 14.50 2018 2017 2016 2015 Water consumption at crafting facilities, m³ 967,046 826,289 584,108 483,000 Energy consumption at crafting facilities, MWh 59,021 45,689 35,907 29,472 Global transport emissions, tonnes of CO2 9,562 12,734 8,665 5,435 Recycled silver/gold grains used at our crafting facilities, % 88/100 97/74 91/86 83/96 Recycled crafting waste, % 89 80 86 83 SUSTAINABILITY REPORT 2018/19 38 39