PANDORA CSR Report 2011 - page 2

PANDORA CSR REPORT 1
2 CEO STATEMENT
3 CSRAPPROACH
5 CSR Policy
5 CSR commitee
5 PANDORA Life
5 PANDORA Ethics
5 Scoping CSR
6 SOURCING
7 Supplier’s code of conduct
7 CSR supplier program
9 Improvements in 2012
9 Spearheading industry action
9 Sourcing of gold
10 Lighthouse project
10 Paper andwood consumption
11 CRAFTING INTHAILAND
12 Responsibility approach
12 Preventingworkplace accidents
13 Attractive employment terms
14 Labour Rights
14 Reducing overtime
14 Expressing opinions and raising concerns
15 Environmental impact
15 Strengthening and systematising
15 Bangkok floodings
16 TRADING
17 Business Ethics Policy
17 Health, safety and the environment
17 Training
18 Charity
CONTENTS