PANDORA CSR Report 2010 - page 2

CONTENTS
2 CEO STATEMENT
3CSRAPPROACH
4 PANDORACSR Policy
4 CSRCommittee andCSROrganisation
5 UnitedNations Global Compact
5 Responsible Jewellery Council
5 Charity
6 SOURCING
7 Embedding CSR in sourcing
8 PANDORA Supplier’s Code of Conduct
8 Independent CSR auditing
8 Kimberley Process Certification Scheme
9 CRAFTING INTHAILAND
10 Working conditions
11 Preventingworkplace accidents
11 Attractive employment terms
12 Labour Rights
13 Reducing overtime
13 Expressing opinions and raising concerns
14 Environmental impact
14 Strengthening and systematising
through international standards
15 TRADING
16 PANDORA Life
16 Training responsible business practices
17 Business Ethics Policy andWhistleblower
18 CorporateGovernance
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PANDORA CSR REPORT