 
          3
        
        
          
            4 ABOUT PANDORA
          
        
        
          
            5 PRODUCT
          
        
        
          
            7
          
        
        
          Design
        
        
          
            7
          
        
        
          Responsible supplier programme
        
        
          
            10
          
        
        
          Corematerials
        
        
          
            11 PEOPLE
          
        
        
          
            13
          
        
        
          Code of Ethics
        
        
          
            13
          
        
        
          Training
        
        
          
            13
          
        
        
          Diversity
        
        
          
            15
          
        
        
          Human and labour rights
        
        
          
            16
          
        
        
          Focus onThailand
        
        
          
            19 PLANET
          
        
        
          
            21
          
        
        
          Preciousmetals & stones
        
        
          
            21
          
        
        
          Crafting
        
        
          
            24
          
        
        
          Logistics
        
        
          
            24
          
        
        
          Stores
        
        
          
            27 PARTNERSHIPS
          
        
        
          
            27
          
        
        
          Governance
        
        
          
            27
          
        
        
          Responsible jewellery council
        
        
          
            27
          
        
        
          Strategic partners
        
        
          
            27
          
        
        
          Building brand equity
        
        
          
            27
          
        
        
          Charity
        
        
          CONTENTS