7
SUPPLIERS’ CODEOFCONDUCT
All suppliersmust sign our Suppliers’ Code of Conduct
SCREENINGANDCATEGORISING
Risk assessment
SUPPLIERTRAINING
Annual training in selected issues
PANDORAAUDITS
BKK, HKG&CPHCSR teams
THIRD-PARTYAUDITS
Suppliers are audited on a two-year cycle
PREFERRED SUPPLIERS
Long-term, high-achieving suppliersmay be granted status as preferred suppliers.
These enjoy preferential terms, focusing on integration and trust over audit and control
CORRECTIVE
ACTIONS
AS REQUIRED
Suppliersmust remedy
identified issues
RESPONSIBLE
SUPPLIERPROGRAMME
CRAFTINGOUR
PRODUCTS
WITH INTEGRITY
DESIGN
Any PANDORAproduct begins its journeywithour
designersmaking choices onwhichmaterials touse.
Whenever new suppliers ormaterials are introduced, the
CSR team is consulted inorder to assess potential adverse
environmental or social impacts.
Our designers constantly interact withGroup
Manufacturing to ensure that our designs and crafting
techniques are amatch. At our cutting-edge Innovation
Centre inBangkok,Thailand, we develop innovative
processing techniques and continuously improve our ability
to introduce new sophisticated designs.
The InnovationCentre offers our dedicated craftspeople the
opportunity towork and invent at the front line of technical
development while at the same time acquiring the high
level of skills required in advanced jewellery crafting.
It is our firm belief that PANDORA’s InnovationCentre
makes an important contribution tomaintainingThailand’s
position as a global hub in the jewellery industry.
RESPONSIBLE SUPPLIER PROGRAMME
PANDORA sources vast quantities of jewellerymaterials
aswell as awide range of fixtures, furniture, gift bags
and jewellery boxes. Inorder to ensure that our partners
meet our ethical standards, all suppliers are required to
sign and complywith our Suppliers’ Code of Conduct
(downloadable from our website).To support our
suppliers to complywith theCode, we have developed a
comprehensive supplier programme.
Our CSR team, operating out of Bangkok, Hong Kong
andCopenhagen, work closelywithour suppliers across the
world to ensure that they fully understand our requirements
and are capable of implementing practical and sustainable