Purple amethyst stone being set on a pendant.
8
PANDORA ETHICS REPORT
Such early interactionhelps to ensure that PANDORA
refrains fromusing potentially problematicmaterial – and it
providesGroupCSR and other departmentswith valuable
knowledge in due time.
Design andCSR also benefit from a close cooperation
in regards to our strategic partnerships. Like PANDORA,
our strategic partners have strict ethical requirements of
their business partners.Thismeans that our crafting facilities
inThailand, aswell as our suppliers of jewellery boxes
andbags, all have to be audited and approved by these
partners before a final business contract can be signed.
Our integrated value chainmakes it possible for us to react
swiftly and arrange successful auditswithin amatter of
days.
Our designers constantly interact withGroup
Manufacturing to ensure that our designs and crafting
techniques are amatch. At our cutting-edge Innovation
Centre inBangkokwe develop innovative production
techniques and improve our ability to introduce new
products.The InnovationCentre offers ourThai colleagues
the opportunity towork and invent in the frontline of
technical development within the jewellery industry.
Each of our people acquires top-notch skillswithin highly
advanced jewellerymanufacturing and it is our firm belief
that PANDORA´s InnovationCentremakes an important
contribution tomaintainingThailand´s position as a global
hub in the jewellery industry.
RESPONSIBLE SUPPLIER PROGRAMME
PANDORA sources vast quantities of jewellerymaterials
aswell as awide range of fixtures, furniture, gift bags, and
jewellery boxes, etc. In order to ensure that our partners
are complyingwith our ethical standards, all suppliers are
required to sign and complywithour Supplier’s Code of
Conduct which is downloadable from
To support our suppliers in complyingwith theCodewe
have developed a comprehensive supplier programme. Our
CSR team, based inBangkok, Hong Kong andCopenhagen,
work extensivelywith our suppliers throughout theworld
both to enable them to fully understand our requirements
and to inspire them to implement sustainable solutions.
To this end, we provide our supplierswith annual training
on issues such as safety, health and environmental
management, national/international worker rights and
human rights, andwe take pride in showcasing our own
best practice solutions.
The Supplier Programme has been in operation since
2011, and it was reviewed in2014.The review reaffirmed
that we are on the right track and resulted in the decision to
expand the scope of our audit list to120questions and to
intensify training of our own sourcing and purchasing staff.
Thiswill allow them to spot potential CSR issues during
their initial contactswithnewor potential suppliers.
