 
          20
        
        
          PANDORA ETHICS REPORT
        
        
          21
        
        
          PLANET
        
        
          Last year, we reported awaste generation of 3,558
        
        
          tonnes from our crafting facilities. Despite the increase in
        
        
          pieces produced, we have been able to reduce our waste
        
        
          generation to 2,954 tonnes in2013.There are twomain
        
        
          reasons for this decrease.The first has to dowith the fact
        
        
          that our waste generation at PPTwas extraordinarily high
        
        
          in2012 aswe finalised the construction of new facilities.
        
        
          Second, our wastemanagement proceduresmeasurably
        
        
          improved in 2013. Our crafting processes require
        
        
          considerable quantities of rubber formoulds, gypsum for
        
        
          casting and glass for ourMurano charms.Working closely
        
        
          with researchers fromMahidol University, we achieved
        
        
          very promising results for these threematerials during
        
        
          2013. Now, 46% of the gypsum that previously ended up
        
        
          as landfill is recycled in the construction sector, 45% of
        
        
          theMurano glass is used for producing glass tiles and
        
        
          29% of our rubber waste is used as fuel by the cement
        
        
          industry. Having identified these possible recipients of our
        
        
          mainwaste categories, we expect to further raise recycling
        
        
          rates in the years to come.
        
        
          Finally, as previouslymentioned, we offer our PPT col-
        
        
          leagues safe bus transport to and fromwork, which in2013
        
        
          totalledmore than 19,000 trips and a staggering 714,000
        
        
          km. By year-end, more than 4,400 people regularlymade
        
        
          use of this offering. Bus companies delivering this service
        
        
          are subject to regular control by government agencies and
        
        
          our in-house SHE teams.Workingwith external experts, we
        
        
          have estimated the 2013 diesel fuel consumption from this
        
        
          bus services to be 300,000 litres.With50passengers per
        
        
          bus, this option is highly energy-efficient comparedwith
        
        
          other feasiblemeans of transportation.
        
        
          
            STORES
          
        
        
          PANDORA jewellery is presently sold at approximately
        
        
          10,300 stores around theworld, of which206 stores are
        
        
          owned andoperated by PANDORA.The remaining stores
        
        
          are operated by our retail partners, significantly reducing
        
        
          our ability tomeasure and control energy consumption
        
        
          at the store level.The PANDORACSRReport 2011
        
        
          mentioned that, as part of the development of our new
        
        
          in-store furniture concept, wewould also seek to lower
        
        
          energy consumption.This development phase is now
        
        
          concluded andwe expect to commence the global rollout
        
        
          of our new store concept fromQ2 2014.While the existing
        
        
          concept relies on conventional light bulbs, our new store
        
        
          concept relies to a greater extent on LED lights. According
        
        
          to our in-house estimates, this changewill enable us to cut
        
        
          up to 50% of our electricity consumption on average in
        
        
          PANDORA concept stores.This considerable reduction
        
        
          will come from fixtures, furniture and ceilings andwill
        
        
          help reduce the need for air conditioning in stores.
        
        
          
            MATERIALS
          
        
        
          TheUnitedNations Environment Programme (UNEP)
        
        
          estimates that between 90 and 100% of all silver and
        
        
          gold used in jewellerywill be recycled after use. No other
        
        
          metals or industries canmuster suchhigh recycling rates,
        
        
          andwe truly believe that this shouldbe consideredwhen
        
        
          estimating the environmental impact of the jewellery
        
        
          industry. At PANDORA, we have systems inplace to remelt
        
        
          our discontinued silver and goldproducts. Diamonds and
        
        
          valuable gemstones are dismounted and saved for later use.
        
        
          All PANDORAwood charms are certifiedby the Forest
        
        
          StewardshipCouncil (FSC), andwe continuously seek to
        
        
          expand our range of paper- andwood-basedmaterials
        
        
          certified according to international standards. Across all
        
        
          markets, all PANDORApaper bags are certified sustainable,
        
        
          and in 2013we continued our efforts to introduce certified
        
        
          sustainable paper inprinted brochures and jewellery boxes
        
        
          acrossmarkets.
        
        
          
            WasteType
          
        
        
          
            Total
          
        
        
          
            Landfill
          
        
        
          
            Recycle Totalwaste %Recycled
          
        
        
          
            (Tonnes)
          
        
        
          
            (Tonnes)
          
        
        
          
            (Tonnes)
          
        
        
          Gypsum
        
        
          1,040
        
        
          882
        
        
          1,921
        
        
          46%
        
        
          Silicone rubber
        
        
          34
        
        
          14
        
        
          49
        
        
          29%
        
        
          Murano glass
        
        
          3
        
        
          3
        
        
          6
        
        
          45%