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GOVERNANCE AND MANAGEMENT • 41
Global training programmes bring together people
from around the world and include the Life Leadership
Programme – a one-year development curriculum for vice
presidents and potential vice presidents launched in 2012.
In 2016, 22 managers completed the programme, which
includes a module developed and facilitated specifically for
PANDORA by Harvard Business School.
Our e-learning platform, PANDORA on Demand
(POD), is another essential tool that enables more than
35,000 users worldwide, including shop associates in
non-PANDORA owned points of sale, to follow a broad
selection of training modules. More than 600,000 POD
e-learning modules were completed globally in 2016.
In 2016, we continued working with our HR succession
tool, which helps us identify candidates for leadership
positions around the globe and ensures we can create
a robust internal pipeline for the future. In addition, we
launched a number of initiatives to improve our focus
on ensuring stability of succession and bolstering our
reputation as an attractive place to work.
The continual addition of new talent is essential to our
dynamic and growing organisation. To ensure that we can
create a pipeline of external talent for our company – and
continue to attract the best people – we initiated a number
of projects in 2016 that help us define the benefits and
opportunities that we offer our people, which include
comprehensive professional development and experience
in a global company. In 2016, four graduates finished
a Global Trainee Pilot Programme that began in 2015.
The programme focused on our supply chain and, over
the two years, the four trainees rotated between the key
intersections of our supply chain: Copenhagen in Denmark,
Hamburg in Germany, Hong Kong, and Baltimore in the US.
THE HEARTBEAT OF PANDORA
Our employee satisfaction survey provides
significant insights into PANDORA as a place
to work. Perhaps the most important of these
is understanding how engaged our people
are. Conducted globally for the first time in
2016, the Heartbeat Survey took the pulse of
our people. Among other things, it revealed
that 76% of our employees would recommend
PANDORA as a workplace.