CONTENTS
5
12
16
20
24
26
30
56
60
72
120
136
137
BUILDING FOR THE FUTURE
BUSINESS STRATEGY
Full jewellery product offering
One brand – targeted segments
Branded retail excellence
Balanced global business
GOVERNANCE AND MANAGEMENT
SHAREHOLDER INFORMATION
FINANCIAL REVIEW
CONSOLIDATED
PARENT COMPANY
MANAGEMENT STATEMENT
INDEPENDENT AUDITORS’ REPORT
MANAGEMENT’S REVIEW
FINANCIAL STATEMENTS